1. Acceptance of Terms

By accessing and using BranchOps ("Service"), you accept and agree to be bound by the terms and provision of this agreement. These Terms and Conditions ("Terms") govern your use of our SaaS platform and related services.

If you do not agree to abide by the above, please do not use this service. Your continued use of the Service constitutes acceptance of these Terms.

2. Description of Service

BranchOps is a Software as a Service (SaaS) platform designed for tree care, lawn care, and landscape companies. Our services include:

• Business management and operational tools
• Customer relationship management (CRM)
• Scheduling and route optimization
• Invoicing and payment processing
• Reporting and analytics
• Mobile applications for field crews
• Integration with third-party services

3. User Accounts and Registration

3.1 Account Creation

To use our Service, you must create an account by providing accurate, current, and complete information. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

3.2 Account Responsibilities

• You must be at least 18 years old to create an account
• You are responsible for maintaining the confidentiality of your login credentials
• You must notify us immediately of any unauthorized use of your account
• You are responsible for all activities that occur under your account

3.3 Account Suspension

We reserve the right to suspend or terminate your account if you violate these Terms or engage in activities that may harm our Service or other users.

4. Subscription and Payment Terms

4.1 Subscription Plans

Our Service is offered through various subscription plans with different features and pricing. Current pricing is available on our website and may be updated from time to time.

4.2 Payment

• Subscription fees are billed in advance on a monthly or annual basis
• Payment is due immediately upon subscription activation
• We accept major credit cards and other payment methods as indicated
• All fees are non-refundable except as required by law

4.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled. You may cancel your subscription at any time through your account settings.

4.4 Price Changes

We may modify subscription prices with at least 30 days advance notice. Price changes will not affect your current billing period.

5. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or conduct security attacks
• Spam or send unsolicited communications
• Impersonate others or provide false information
• Interfere with or disrupt the Service
• Access or attempt to access other users' accounts
• Use the Service for illegal or unauthorized purposes

6. Data and Privacy

6.1 Your Data

You retain ownership of all data you submit to our Service. We will not access, use, or disclose your data except as necessary to provide the Service or as required by law.

6.2 Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6.3 Data Backup and Recovery

We maintain regular backups of your data, but you are responsible for maintaining your own backup copies of important information.

6.4 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Service Availability and Support

7.1 Uptime

We strive to maintain high availability of our Service but do not guarantee uninterrupted access. Scheduled maintenance and updates may temporarily affect availability.

7.2 Support

Support is provided according to your subscription plan. We offer various support channels including email, phone, and online resources.

7.3 Service Modifications

We may modify, update, or discontinue features of the Service with reasonable notice. We will not materially reduce core functionality without providing alternatives or advance notice.

8. Intellectual Property

8.1 Our Rights

The Service and its original content, features, and functionality are owned by BranchOps and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

8.3 Feedback

Any feedback, suggestions, or ideas you provide about the Service become our property and may be used without compensation or attribution.

9. Limitation of Liability

To the maximum extent permitted by law, BranchOps shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities
• Business interruption or downtime
• Third-party claims or actions
• Any damages arising from use or inability to use the Service

Our total liability for all claims related to the Service shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless BranchOps from any claims, damages, losses, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Any data or content you submit to the Service

11. Termination

11.1 Termination by You

You may cancel your subscription and terminate your account at any time through your account settings or by contacting us.

11.2 Termination by Us

We may suspend or terminate your account immediately if you violate these Terms or for any other reason with appropriate notice.

11.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your data after a reasonable period following termination.

12. Governing Law and Disputes

These Terms are governed by the laws of California, United States, without regard to conflict of law principles. Any disputes will be resolved through binding arbitration in California.

13. Changes to Terms

We may modify these Terms at any time by posting the updated Terms on our website. Material changes will be communicated via email or through the Service. Your continued use after changes constitutes acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Email: legal@branchops.com
• Phone: +1 (555) 123-4567
• Address: 123 Innovation Drive, Tech Hub, CA 94043